Scene: At a hotel reception desk

Receptionist: Good evening, sir. How may I assist you?

Customer: Yes, my name

is John Smith and I have a complaint about

my room.

Receptionist: I\’m sorry to hear that, sir. What seems to be the problem?

Customer: Well, to start off, there\’s a weird smell in the room.

Receptionist: I see. We apologize for any inconvenience this may have caused. Our housekeeping staff can take care of that for you right away. Is there anything else?

Customer: Yes, the air conditioning doesn\’t seem to be

working properly. It\’s too hot in here.

Receptionist: I understand. We\’ll send someone up to check on that right away. Is there anything else you\’d like to bring to our attention?

Customer: Yes, the sheets and pillows are really uncomfortable. I haven\’t had a good night\’s sleep since I got here.

Receptionist: We\’ll certainly look that for you, sir. I apologize for the inconvenience. Is there anything else?

Customer: No, that\’s all for now. Thank you for your help.

Receptionist: You\’re welcome, sir. We\’ll do our best to address these issues and make your stay more comfortable. Please don\’t hesitate to let us know if there\’s anything else we can do for you.